Office Services

ServiceMaster Assured FM's range of office services is built upon our passion for customer service. Behind the smiling face and helping hand are the real tangible benefits that are associated with an obsession with detail, flexibility and a pragmatic approach to designing solutions and meeting operational challenges.

Reception ⁄ Switchboard

ServiceMaster Assured FM understand the importance of a robust, professional and linguistically competent Reception and Switchboard Team who seamlessly integrate with all your staff. They often represent the first point of interaction between any part of our on-site Team and your staff and visitors. As such they drive forward ServiceMaster Assured FM's commitment to pioneering communicative and customer service initiatives.

Our Reception and Switchboard Teams often commended for their enthusiasm and flexibility are also much-admired for their vigilance and diligence. They truly understand the importance of an outstanding customer service culture for the benefit of every caller, visitor, member of staff, contractor and third party representative.

Bright, friendly and well-groomed Teams able to liaise in a productive and approachable manner with all those who work for, call or visit your place of work.

Concierge ⁄ Porterage ⁄ Hospitality

Our concierge, porterage and hospitality services are the cornerstone of our ambassadorial approach. These are the real tangible services which are enjoyed by your visitors, clients and staff. The number one goal is to create a lasting impression with everyone we serve. ServiceMaster Assured FM build their Concierge, Porterage and Hospitality Teams based upon dynamism, vibrancy, enthusiasm and energy.

We want you to be openly surprised at the positive feedback you receive from your clients; how users want to promote the experience, increase future business levels, increase scope of future assignments and recommend you to others.

Mailroom ⁄ Reprographics ⁄ Archiving

ServiceMaster Assured FM do not concur with the view that a mailroom, reprographics area or archive is little more than a transit point for incoming and outgoing post and documents. We often engineer our "back of house" services to engage further efficiencies as part of our added value ethos. Additional services often include courier bookings, ordering stationery / office suppliers, print dispatch and data destruction.

Information is the blood of any organisation and our Mailroom Teams act as the heart, ensuring easily accessible, readily available and accurate information handling and distribution. Other advantages include high quality data, better compliance, clearer audit trails, cost reductions and improvements in data protection.